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what is klarna

What is Klarna?

Klarna is one of the payment solutions we use for our website, alongside PayPal, and AmazonPay.
You can either pay now, or pay later.

All your purchases, in one place

When you buy with Klarna, all your purchases and payments will be gathered in the same place, no matter who you purchase from. This gives you a perfect overview of past and present transactions that have been placed with Klarna. You can also set up automatic payment withdrawal on the due date.

Who else uses Klarna?

Asos, Beauty Bay, Burton Menswear, Criminal Damage, Dorothy Perkins, Game, Gear4Music, Gymshark, JD, London Camera Exchange, Miss Selfridge, Misguided, Monki, Moss Bros, Polarn O. Pyret, Samsung, Schuh, Skatehut, Topman, Topshop, Vets4Pets, Victorian Plumbing, and many more. Hopefully you've heard of at least one of those!

Pre-Order with Klarna

If you're placing a pre-order with us and you make your payment with Klarna, your payment will only be taken after the order has shipped. A perfect solution for products that might have a variable release date or when you need to make other pay now purchases.

Pay later

Klarna pay later is particularly useful if you wish to secure some pre-orders but do not wish to pay straight away. You can pay for your order after 30 days after shipping. Once your Pay later request is accepted with Klarna, they will send you an email with payment instructions once your order is shipped. When you're ready to pay for your order, log in at Klarna.com and make a payment with your debit card. You'll only need to enter it once and then you can save it for the future.

We recommend using non-third party debit/credit cards when paying for your purchases as you may incur a fee. Tesco are currently incorrectly classing Klarna as a cash transaction and a fee will be charged by Tesco. If you do use a Tesco card and are charged a fee, please get in contact with Klarna and they will refund the charge for you.

 

 

24/7 Support with Klarna

Klarna customer service is open 24 hours a day, so if you have any questions about how the Klarna system works and it's out of Magic Madhouse business hours, they're around to help you no matter what time of day it is. You can use their online chat support or call them on 0808 189 3333.

What does the checkout process look like now?

Continue as you normally would for making a card payment. This is using the continue button, not PayPal or AmazonPay.

You will have two options now for paying when you're on the final stage of the checkout, after the billing address, delivery address, you have payment options:

  • Pay later
  • Card

Below we have a massive image of what you should see.


Once you're happy with the:

  • billing address,
  • delivery address, and
  • the payment option you have selected,

just click the place order button and we'll process the order for you like normal.

Please do not click backwards or try to checkout again with a different payment method, as you may run into a few problems with double payment.

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