Products can be returned for any reason within 14 days of the original purchase. Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
Any returned postage costs will be paid by the customer for unwanted items.
Single cards must be returned in the same condition as sent out. Sealed product and accessories must be returned in their original packaging, undamaged and unopened.
Pokemon TCG Code Cards, and similar items with a printed, single-use redeemable code, are not eligible for returns.
Products not returned in this condition will be refunded at 50% of the sale value. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.
Please contact us if you need to arrange a return.