Delivery & Returns

We offer a range of domestic and international delivery methods, so you can select the delivery method that most suits your needs. We endeavour to dispatch orders same-day if received before 1pm on weekdays, and all other orders will be dispatched the next working day.

Domestic Shipping Options

Standard Delivery - Order would be expected to arrive within 1-3 working days.

Economy Delivery - Order would be expected to arrive within 2-5 working days.

Express Delivery - Order would be expected to arrive next working days.

Royal Mail Special Delivery Saturday Guaranteed - Your order would be dispatched on Friday to arrive on Saturday.

Please note that if your order has not arrived within these limits, your order might be delayed. Please wait at least 10 working days (two weeks) to contact us if your order has not arrived.

International Shipping Options

Standard Airmail - Estimated delivery time from dispatch to:

• Western Europe: 5 working days,
• Eastern Europe: 7 working days,
• Worldwide: 10-14 working days

This method does not coming with a tracking number. Estimated delivery times are estimates provided by our postal services, and packages can take longer to arrive.

International Signed for has the same estimated delivery times as Standard Airmail, but comes with a tracking number allowing for delivery confirmation and is insured up to £60.

International Express is sent via a courier service and is 100% trackable at every stage of the shipping process.

Please note that Magic Madhouse customers are responsible for any customs charges or import duties payable on receipt of international packages.

Free Shipping Offers

Orders Over £40 - Free Economy Delivery.

Orders Over £120 - Free Express Delivery.

Please note that all free shipping offers only apply to orders placed for delivery within the United Kingdom. Please be sure to select the appropriate free shipping option when placing a qualifying order.

Returns

• Products can be returned within 14 days of the initial purchase.
• Single cards must be returned in the same condition as sent out.
• Sealed product must be returned in its original packaging, undamaged and unopened.
• Products not returned in this condition will be refunded at 50% of the sale value
• Please contact us first regarding any returns made, you can find all contact information on our contact us page.

Cancellations / Order Amendments

You can cancel or alter any order before it has been dispatched, please contact us to do so. Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.